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Privacy Policy

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Your privacy is important to us. In this Privacy Policy, we explain how we collect, use, protect, and share your personal data when you use our e-commerce site and online shopping platform.

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1. Who We Are

Our e-commerce site, Edoardo La Francesca, is legally based in Malta. You can contact us for any privacy-related inquiries at the email address: edoardo.lafrancescatp@gmail.com.

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2. Types of Personal Data We Collect

When you interact with our site, we collect different categories of personal data, which include:

  • Personal Identification Data: First name, last name, email address, phone number.

  • Payment Data: Payment details, such as credit/debit card numbers (managed via secure payment providers).

  • Shipping Addresses: Complete shipping address, city, postal code, country.

  • Browsing Data: IP address, browser type, information on how you interact with our site (via cookies and similar technologies).

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3. How We Collect Your Data

Your data is collected when:

  • You make a purchase on our e-commerce site.

  • You create a user account on our site.

  • You fill out a contact form or submit a support request.

  • You interact with our site (e.g., through cookies and other tracking technologies).

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4. How We Use Your Personal Data

The personal data we collect is used for the following purposes:

  • Processing and managing your orders: To complete purchases, ship products, and send you information regarding your order status.

  • Providing customer support: To respond to your support requests and resolve any issues with your order.

  • Managing your user account: To provide you with a personalized experience on our site and allow you to view your order history, modify your data, and manage your preferences.

  • Sending promotional communications (with your consent): We will send you promotional communications about new products, special offers, and other news that may interest you, only if you have given explicit consent.

  • Complying with legal obligations: To meet fiscal, legal, or other obligations (e.g., issuing invoices or complying with requests from competent authorities).

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5. Sharing Your Data

We do not sell, trade, or transfer your personal data to third parties. However, we may share your data with:

  • Service providers: Companies that assist us in processing orders, managing payments, shipping products, and providing customer support. These providers are required to handle data in accordance with privacy laws.

  • Legal entities: In the event of a legal obligation or legal proceedings, we may be required to share your data with competent authorities.

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6. Protecting Your Data

We take appropriate security measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. We use SSL encryption to ensure that sensitive information, such as payment data, is transmitted securely.

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7. Your Rights

As the data subject, you have the right to:

  • Access your personal data we hold.

  • Correct personal data that is incorrect or incomplete.

  • Delete your personal data, especially if it is no longer necessary for the purposes for which it was collected.

  • Restrict or object to the processing of your personal data under certain circumstances.

  • Request the portability of your data, i.e., obtain a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at the email address edoardo.lafrancescatp@gmail.com..

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8. Cookies and Similar Technologies

We use cookies to enhance your browsing experience on our site. Cookies allow us to personalize content, analyze site usage, and provide relevant advertising content. You can modify your cookie preferences directly in your browser. For more details, please refer to our Cookie Policy.

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9. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, fiscal, and accounting purposes. Once no longer needed, your data will be deleted or anonymized.

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10. International Data Transfers

If your data is transferred outside the European Union or other jurisdictions with similar laws, we will ensure that adequate protection measures are in place, such as specific contracts or the use of standard data protection clauses.

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11. Changes to the Privacy Policy

We reserve the right to update and modify this Privacy Policy at any time. We will inform you of any changes by posting the new version on our site. We encourage you to regularly review this page to stay informed.

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